Ultimaker Technical Support
This support request is divided in 2 parts:
- Email supporting documents
- Answer the questionnaire
Please provide as much information for us to fully understand your 3D printer issues.
Part 1 – Supporting Documents
Kindly email us the following documents:
- Log files (Instruction to extract Log files)
- 3D model/s (3mf, stl, obj)
- Photos of the issues encountered
Email at firstname.lastname@example.org and quote the 3D printer model and serial number on the Subject Line.